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Role Description
PURPOSE OF VOLUNTEER ROLE This type of volunteer provides a high standard of care for Seeing Eye Dogs in the kennels. KEY DUTIES The volunteer will: Volunteer role name: Kennel Support Volunteer • conduct role specific duties of kennel support: o perform cleaning, husbandry and enrichment to assist SED kennel staff with the following tasks: assist with dog grooming and bathing assist kennel staff with health checks prepare food enrichment items for dogs care for the kennel cats perform laundry tasks assist with dog exercise (e.g. free running, walking, swimming) assist with monitoring toileting times and addressing specific behaviours (e.g. barking) assist with enrichment and socialisation of dogs perform miscellaneous cleaning tasks as agreed • conduct a variety of physical manual handling (e.g. pulling, lifting) to assist other volunteers and staff move objects whilst maintaining a injury free safe working environment • complete required data recording tasks to accurately record information about your volunteering activities o Vision Australia has a Privacy and data protection policy and it is important we abide by this. • All Volunteer activities undertaken by the Seeing Eye Dogs Kennel Support Volunteer are confidential in nature, these are not to be shared outside this volunteer role. • No photos taken during this role can be shared with the Seeing Eye Dogs Carers Group. Any photos taken within this role must follow the social media guidelines in particular photos of any puppies or brood bitches in the whelp rooms or areas of the puppy centre. • Photos taken in the kennels or puppy centre facility or information shared on the dogs or puppies cannot be of a confidential nature. Please do not share any behavioural, temperamental or medical information on any dog boarding or visiting SEDHQ. • Carer and kennels/puppy centre support volunteer roles are separate, please do not share any activities, information or privileges about your experiences in kennels within the Carers Facebook group including any photos or information about a puppy the volunteer has previously cared for. • Please refer to the full ‘Vision Australia Charter of Behaviours’ and abide by the following: We are committed to preserving confidentiality and privacy at all times. We recognise and comply with all legal requirements and obligations, the standards required by external professional bodies and government agencies; and ensure our actions are consistent with their rules and regulations. • Please refer to the full ‘Vision Australia Volunteer Agreement’ and abide by the following: I will not disclose or discuss any confidential information of clients, donors, staff, other volunteers or any commercial information, processes or policies which becomes known to me during my association with Vision Australia. I agree to transfer all Intellectual Property rights and interests (including copyrights) in any ideas or materials I create relating to my volunteer role. • The Carer must adhere to Seeing Eye Dogs social media guidelines. Vision Australia has a Privacy and data protection policy and it is important we abide by this. • When interacting with other volunteers or carers please be mindful of what you share and discuss about your volunteer role including avoiding sharing any information that may influence their expectations or opinions of pups and dogs. ESSENTIAL SKILLS AND KNOWLEDGE The volunteer will demonstrate abilities in: • Ability to understand and follow instructions • Ability to stand long periods • Attention to detail • General maintenance skills • Kennel & dog handling skills (enjoys working with dogs) • Manual handling skills • Time management skills • Interpersonal skills • Working with minimal supervision DESIRABLE SKILLS (NOT ESSENTIAL) The volunteer may have abilities in: • Working with people who are blind or have low vision
Skills and Attributes
Skills Required: • Be patient, dedicated and flexible • Willing and able to follow instructions • Dog handling skills (enjoys working with dogs) • Interpersonal and communication skills • Fluent english speaking Becoming a volunteer means you will join a dedicated group of like-minded volunteers who are passionate about dog caring and supporting people who are blind or have low vision to live the life they choose. All our volunteers carry the following attributes when they support Seeing Eye Dogs: Kind and collaborative “The community is nice and welcoming.” • Surrounded by a supportive and encouraging community. • Share experiences and empathise with others who are going through a similar experience. Committed “It has opened up a new world in animal care for me; training these amazing dogs and knowing that I am doing something important.” • Dedicated to the purpose of supporting people who are blind or have low vision. • Devoted to caring for and training happy, healthy pups to become the next generation of Seeing Eye Dogs. Openness and flexibility “Being connected to the organisation, learning and gaining new skills.” • Solution focussed mindset, open to new challenges and learning new skills. • Being flexible and adaptable to a changing environment. Integrity “Feeling that I am a part of an interactive community who really cares about what they're doing and how we're all helping.” • Be a role model for others. • Valuing human connections. Healthy “Not only am I giving back to the community, dog walking keeps me fit” • Optimistic outlook and healthy emotional state. • A good level of fitness.
Training
Volunteers are provided with training before any role assignments are allocated to them. Training for this role includes: • Volunteer Essentials • Role briefing (including any daily tasks) (as required)
Other Requirements
Once the application form has been returned, complete the following; • Volunteer Agreement • Working with Children check (WWCC) in VIC • Police check • Pre-volunteering health declaration • Online training
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